RAPID PARCEL UKWhat this is
Create and pay for a parcel shipment.
Who uses it
Customers sending or receiving a parcel.
What you need first
Have a quote, addresses, contact details, and payment method.
Where to open it
ON THE WEBSITE/book ↗
ON THE PHONE
Customer app → Book
WEB
On the website
- Open Book.
- Confirm the service and recipient.
- Pay and save the label and tracking number.
PHONE
On the phone
- Open Book.
- Enter shipment details and confirm payment.
What you should see when it works
The order appears with a tracking number.
Watch out for
Check collection or drop-off instructions before handing over the parcel.