RAPID PARCEL UKWhat this is
Find a place to drop off a labelled parcel.
Who uses it
Customers sending or receiving a parcel.
What you need first
Have a booked parcel and know your location.
Where to open it
ON THE WEBSITE/collection-centres ↗
ON THE PHONE
Customer app → Home → Collection centres
WEB
On the website
- Open Collection centres.
- Choose a convenient centre and check its details.
- Bring the labelled parcel and keep the receipt.
PHONE
On the phone
- Open Home, then Collection centres.
- Find a centre and check the details.
What you should see when it works
The centre accepts the parcel and issues a receipt.
Watch out for
Do not leave a parcel without an acceptance scan.