RAPID PARCEL UKWhat this is
Review bookings, labels, and order status.
Who uses it
Customers sending or receiving a parcel.
What you need first
Sign in to the account used to book.
Where to open it
ON THE WEBSITE/account/orders ↗
ON THE PHONE
Customer app → Orders
WEB
On the website
- Open My orders.
- Choose an order.
- Review its label, status, and details.
PHONE
On the phone
- Open Orders.
- Select the shipment.
What you should see when it works
The order and current status appear.
Watch out for
Use the same account as the booking.