RAPID PARCEL UKWhat this is
Review messages about your parcels.
Who uses it
Customers sending or receiving a parcel.
What you need first
Sign in to your account.
Where to open it
ON THE WEBSITE/account/notifications ↗
ON THE PHONE
Customer app → Account → Notifications
WEB
On the website
- Open Notifications.
- Read the latest parcel message.
- Open the linked order when needed.
PHONE
On the phone
- Open Account, then Notifications.
- Review recent updates.
What you should see when it works
Messages appear with their delivery state.
Watch out for
A pending notification may arrive after the tracking event.