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BUSINESS / MODULE GUIDE

Shipping rules

Apply consistent service and routing choices.

Open this page
BEFORE YOU BEGIN

Know the conditions and priority for each rule.

What this is

Apply consistent service and routing choices.

Who uses it

Business account owners and authorised team members.

What you need first

Know the conditions and priority for each rule.

Where to open it

ON THE WEBSITE/business#rules ↗
ON THE PHONE

Business app → Tools → Shipping rules

WEB

On the website

  1. Open Business, then Shipping rules.
  2. Create a rule with destination, weight, or price conditions.
  3. Review the priority and save.
PHONE

On the phone

  1. Open Tools, then Shipping rules.
  2. Create or preview the rule.
DONE

What you should see when it works

The new rule appears as active in the list.

KEEP IN MIND

Watch out for

Check priority and overlapping rules before relying on a result.