What this is
Quote, book, and track a parcel from one place.
Who uses it
Customers sending or receiving a parcel.
What you need first
Have sender and recipient details and the parcel's size and weight.
Where to open it
ON THE WEBSITE/ ↗
ON THE PHONE
Customer app → Home
WEB
On the website
- Get a quote.
- Book and pay when ready.
- Keep the tracking number to follow delivery.
PHONE
On the phone
- Open Home.
- Use Book, Orders, and Track as the parcel moves.
What you should see when it works
You have a booking and tracking number.
Watch out for
Check addresses and parcel details before payment.