RAPID PARCEL UKWhat this is
See a parcel's latest known journey.
Who uses it
Customers sending or receiving a parcel.
What you need first
Have its tracking number and the requested postcode.
Where to open it
ON THE WEBSITE/track ↗
ON THE PHONE
Customer app → Track
WEB
On the website
- Open Track.
- Enter the tracking number and postcode.
- Read the latest event and estimated next step.
PHONE
On the phone
- Open Track.
- Enter the same details and review events.
What you should see when it works
The matching parcel and event timeline appear.
Watch out for
A scan can arrive after the physical handover; refresh if the event is recent.