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BUSINESS / MODULE GUIDE

Webhooks

Receive parcel events in your own system.

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BEFORE YOU BEGIN

Have a secure HTTPS endpoint and someone to handle signed events.

What this is

Receive parcel events in your own system.

Who uses it

Business account owners and authorised team members.

What you need first

Have a secure HTTPS endpoint and someone to handle signed events.

Where to open it

ON THE PHONE

Business app → Tools → Webhooks

WEB

On the website

  1. Open Business, then Webhooks.
  2. Add a sandbox endpoint.
  3. Test delivery, inspect failures, and replay when appropriate.
PHONE

On the phone

  1. Open Tools, then Webhooks.
  2. Review endpoint and delivery history.
DONE

What you should see when it works

The endpoint is active and deliveries show responses.

KEEP IN MIND

Watch out for

Verify the signature from the raw request body and protect the secret.