What this is
Receive parcel events in your own system.
Who uses it
Business account owners and authorised team members.
What you need first
Have a secure HTTPS endpoint and someone to handle signed events.
Where to open it
ON THE WEBSITE/business#webhooks ↗
ON THE PHONE
Business app → Tools → Webhooks
WEB
On the website
- Open Business, then Webhooks.
- Add a sandbox endpoint.
- Test delivery, inspect failures, and replay when appropriate.
PHONE
On the phone
- Open Tools, then Webhooks.
- Review endpoint and delivery history.
What you should see when it works
The endpoint is active and deliveries show responses.
Watch out for
Verify the signature from the raw request body and protect the secret.